The Operations Division is the core of the Fire Rescue Department. Its mission is to protect life and property through fire protection and suppression, pre-hospital care, and mitigation of emergencies.

There are three operational shifts, each working 50.4 hours per week (24-hour day on duty, two 24-hour days off duty). The shifts each have an operating staff of 1 Battalion Chief, 6 Operations Lieutenants, 4 Driver Engineers, and a combination of 6 Firefighter/Paramedic or Firefighter/EMT certified personnel.

The main functions of the Operations Division include:

• Fire Suppression

• Emergency Medical Services (Advanced Life Support Transport)

• Fire Command and Control

• Salvage and Overhaul

• Contingency / Operational Planning

• Pre-Incident Plans and Inspections

• Technical Rescue and Support

• Confined Space Rescue

• High Angle Rescue

• State-wide Disaster Response

• Mutual Aid to neighboring fire rescue agencies.