The Palm Beach Police Department is organized into components which are grouped according to the functions they are designed to carry out. Levels of authority and responsibility within these components are established by rank and position. The order of command for sworn personnel is: Director, Deputy Chief, Major, Captain, Lieutenant, Sergeant, and Police Officer.
The department is divided into the Law Enforcement and Support Services components. Each component is commanded by the rank of Deputy Chief. The Deputy Chief reports directly to the director. Each component is divided into units which are grouped according to the functions for which they are responsible.
The Director of Public Safety is the Chief Executive Officer of the Department. The Director develops, organizes, coordinates, and directs all functions within the organization.In the absence of the Director, the Deputy Chief assumes the duties of the Director.
Professional Standards Unit
The Professional Standards Lieutenant conducts inspections and investigates complaints assigned by the Director. The Lieutenant is responsible for ensuring that all employees meet professional and ethical standards of conduct both while performing their official duties and in their personal lives.
Complaints may be received in person, via written correspondence, telephone calls, or anonymously. Please call (561) 838-5454 and ask to speak with the Patrol Commander on duty or download the Citizen Complaint Form for further instructions.