▼

Coastal Protection

Show All Answers

1. What is the current plan?

Click here to view maps with details, view reports and other information.

2. What are project limits?

The map on the website includes project limits. View map details

3. Where can I find shoreline condition photos?

In the photos section.

4. Where can I request documents?

There are free electronic copies on the Town website, as well as hard copies that can be produced by contacting the Coastal Program Manager at (561)838-5440. Return to the Coastal page for document access

▼

Elections

Show All Answers

1. Which forms need to be submitted first?

The Statement of Candidate (DS-DE 84) and the Treasurer’s Form (DS-DE 9) must be submitted to the Town prior to any solicitation for campaign contributions or opening a campaign account.  These must also be submitted prior to collecting any of the Candidate Petitions (DS-DE 104) as well.

2. Why is the Town's qualifying period only one day?

According to the Town’s Charter (Sec. 5.03), candidates shall qualify for the office of Mayor or Town Council by being nominated at the Town Caucus to be held on the first Tuesday of December each year and by being endorsed by petition signed by at least twenty-five electors.

3. Can I appoint myself as treasurer?

Yes! A candidate can appoint one treasurer and up to three (3) Deputy Treasurers, subject to requirements (106.021 (1)(a) F.S.). The campaign treasurer does not need to be a registered voter. Read more on the campaign treasurer and campaign finance here.

4. What is the responsibility of a treasurer?

• Keep detailed accounts of all contributions received and made by or on behalf of the candidate (106.06 F.S.).
• Accounts must be kept up to date – 2 days after a contribution and/or an expenditure is made. 
• Deposit all funds received by the end of the 5th business day into the campaign depository account. 
• All deposits shall be accompanied by a bank deposit slip containing the name of each contributor and the amount of each contribution. 
• Keep a detailed account of all deposits made in any separate interest-bearing accounts or certificate of deposit, and all withdrawals made from these accounts to the primary depository and all interest earned.

5. What is considered a contribution?

Read more on campaign contributions here.

6. What are considered unacceptable contributions?

• Any contribution received by a candidate on the day of the election or less than 5 days prior to the day of election.  
• This contribution must be returned to the contributor and may not be used or expended by or on behalf of the candidate.  
• Anonymous contributions must be reported on the candidate’s campaign treasurer report as an anonymous contribution.   A letter should be submitted to the filing officer explaining the circumstances surrounding the acceptance of the anonymous contribution.  The anonymous contribution cannot be spent.  At the end of the campaign, the candidate must donate the anonymous contribution to an appropriate entity under 106.141 F.S.

7. Can I loan myself money for my campaign?

Yes!  There are no limits on the amount contributed by the candidate to his/her own campaign.

8. Are the signed petitions mandatory?

Yes!  Each candidate must have 25 petitions, verified by the Supervisor of Elections Office.  We ask that you submit more than the required amount if more than one of your petitions is not certified. 

9. Can I put up political signs for my campaign?

Please view the following documents containing state and local regulations on political advertisements:

• Ordinance 31-2015
• Campaign Signage - FDOT
• Candidate Handbook Excerpt 
• Florida Statutes
• TOPB Code Sec. 134-2409

10. Who will see my election documents?

All documents submitted to us are considered a public record.  In the spirit of transparency, we will post all election documentation on the Town’s website until the end of the election period.

11. Do I have to be a resident of Palm Beach to run for Town Council?

Yes!  Per Ordinance No. 15-2021, the Town of Palm Beach requires all candidates to have one year of town residency to become a candidate.

12. Do I have to fill out the new Form 6 Financial Disclosure Form?

Due to new legislation, all elected officials in office on or after January 1, 2024 must fill out the Form 6 - Full and Public Disclosure of Financial Interests.  This form will only be required once elected. Please click here to view an informational video on Form 6, or here to view a recording of the October 12, 2023 Special Town Council Meeting on Form 6 Financial Disclosure Training.

13. Is the Town Clerk’s office responsible for ensuring my forms are correct?

While the Town Clerk is the Qualifying (Filing) Officer for our municipality, pursuant to F.S. 99.061(7)(c), the filing officer performs only a ministerial function in reviewing qualifying papers.  Therefore, the Town Clerk may only review the qualifying papers to determine whether all items required have been properly filed and whether each item is complete on its face, but may not determine whether the contents of the qualifying papers are accurate.

▼

Fire-Rescue Department

Show All Answers

1. How do I request a copy of an incident report?

Fire incident reports are public records and may be obtained by contacting our Fire Prevention Division at 561-227-6440 or the Administrative Office at 561-838-5420.

EMS incident reports contain confidential information and are protected under HIPAA. They may only be provided to the person about whom they pertain or as provided by law and/or HIPAA regulations.

2. How do I order a Knox Box?

The Knox-Box® Rapid Entry System is a secure emergency access program developed for property owners and first responders. The Town of Palm Beach Fire Rescue uses the Knox-Box Rapid Entry System to prevent costly entry damage while protecting property and lives. When a fire breaks out or there is a medical emergency, Knox® products allow immediate entry into buildings and property without forced entry damage or delay. Property owners store entrance keys, access cards and floor plans in high-security Knox-Box key boxes mounted near building entrances. Each Knox-Box purchased by a property owner is keyed to a single master key controlled by the Fire Department.

Ordering:

• Go to Knox Corp web site – www.knoxbox.com/Products

• In the upper right had corner click the red “BUY” button

• Select your location from the drop down menu “FLORIDA”

• Select the Town of Palm Beach Fire Department this is listed under “Palm Beach Town Fire/Rescue”

• Select the top listing and choose the type of box you would like to purchase

• Complete your information and click the “Add to Cart” button.

• Confirm you have the correct Fire Department “Palm Beach Town Fire/Rescue”

• Submit Order

Installation:

• When you receive your new box you will need to have it installed; we asked that the box be at least 5 ft. above the ground, near the main entrance to your home or business. The box should be unobstructed and in a place where it will be visible to first responders.
• When the installation of your box is complete, please contact the Division of Fire Prevention and Life Safety to schedule an appointment to lock your box.
• Please have any keys, codes, medication lists, floor plans, etc. prepared for the Fire Inspector to lock in your box.

If you have any questions during this process, please contact the Division of Fire Prevention and Life Safety at 561-227-6440. 

3. Do you provide CPR / AED classes?

Yes, the Department provides classes through our Community Education program of the Training Division. For additional information, please call 561-227-6436. Our Community Outreach Coordinator will contact you as soon as possible.

4. Does the Fire Rescue Department install/inspect child safety car seats?

The Departments has two firefighters certified to install child safety car seats. Due to firefighter shift schedules, we suggest that you call our Administrative office at 561-838-5420 to arrange a time for installation.

5. Whom should I contact about my transport bill?

The Department contracts with a third-party billing agency, EMS Management and Consultants, Inc., for emergency transport billing. You may access information via their online patient portal at https://emsbilling.com/patient/ or call 800-814-5339 to speak with a representative.

6. When I call 911, why do multiple units respond?

The Department uses the National Fire Protection Association minimum staffing guidelines (NFPA 1710) to determine apparatus staffing levels. Our staffing is one to two people per unit. Unit response is determined by type of emergency and number of individuals required to handle the nature of the call as dispatched.

7. Why does a fire truck come when I call for an ambulance?

All of the Department’s certified firefighters are either EMT (Emergency Medical Tecnician) or Paramedic certified, and all apparatus are licensed ALS (Advanced Life Support) equipped units. In the event all Rescue units are busy on other emergencies, a fire engine or fire truck is dispatched. Additionally, a Rescue and an engine may respond together to provide the appropriate number of personnel on scene based on the type of emergency call.

8. How do I report a leaking or broken fire hydrant?

If the damaged or leaking hydrant is on public property, contact the Fire Prevention Division at 561-227-6440 or the City of West Palm Beach Public Utilities Division at 561-822-1300. If it is a private hydrant, it is the responsibility of the property own to have the hydrant repaired or replaced.

9. May I schedule a visit to the fire station or have the Fire Rescue Department visit my home?

Visitors are welcome in the fire stations during business hours as long as personnel are in-house. The stations are closed when out on calls, inspections, training, etc. We suggest you call our Administrative Office at 561-838-5420 to ensure that station personnel are available.

Residents requesting an at home visit may call to make arrangements. Every effort will be made to accommodate your requests; however, please be aware that all units will still be in service and must respond to all emergency calls.

10. What are the requirements to become a firefighter?

An individual wishing to become a firefighter must meet the requirements of Florida State Statute 633.412, Firefighters qualifications for certification.

11. May I do Community Service at a fire station or through the fire department?

We do not have any programs available at this time. This may become available at a later date as part of a volunteer program.

12. Does the Fire Rescue Department fill private pools with water?

No. The Department does not fill private pools.

13. Will the Fire Rescue Department come to my residence to change the batteries in my smoke detector?

Palm Beach Fire Rescue will send a unit our to your home to service your smoke detector if requested.

14. How do I access the Fire Rescue Department's webpage?

Please click here

▼

Job Applicants

Show All Answers

1. How do I become a Police Officer or Firefighter with the Town of Palm Beach?

You may apply for the position online when it is available or submit your interest in a position by becoming a registered user and completing your applicant profile. Register to Submit Apply or Submit an Interest

2. Do I have to register to view current job postings?

Applicants are not required to register to view current job openings. To view current job openings, click on the Search Jobs link provided. Search Jobs

3. Can I apply for a position any time I wish?

No. When you become a registered user by creating a profile, you may submit your interest in a position. Become a Registered User

4. Can I submit an application before the job is open?

Applications are only accepted for jobs that are currently posted however, you may submit an interest for a position at any time by completing you online profile in our application system and adding an interest to your profile. Submit an Interest

5. If I've previously completed an application, will I automatically be considered for other positions?

No. Each job posting is unique and you must reapply for each open position.

6. Will the privacy of my employment application be maintained?

Applications are subject to public disclosure under the State of Florida Public Records Act and must be released upon request.

7. Can I submit my application in person, by mail, or fax?

No, all applications must be submitted electronically through the Town's online application system. Online Employment Application Guide

8. If I do not have a personal computer at home, where can I apply?

You may use a computer at your local library or visit the Town of Palm Beach Human Resources office located at: 360 S. County Road, Palm Beach, FL 33480. The entrance is located on the north end of the Town Hall building.

9. My spouse and I share an email address and he/she is already a registered user, can I use the same email address?

No, each registered user must have a unique email address. You may use providers such as Yahoo or Gmail to create a free email account.

10. Do I always have to re-register to complete the online application for different positions?

No, you only need to register once. You must log into the system with the same username and password to apply for jobs or make updates to your application.

11. I forgot my password, how do I reset or retrieve the password?

To retrieve your password, click Sign-In at the top right hand corner of the page, then click on the Reset Password link. Reset My Password

12. I forgot my username, how do I reset or retrieve my username?

To retrieve your username, click Sign-In at the top right hand corner of the page, then click on the Forgot Password link. Forgot My Username

13. If I have previously completed an application, will I automatically be considered for the same position in the future?

No. Each posting is unique; therefore, you must fill out a new application for each position.

▼

People & Culture Department

Show All Answers

1. Where is the People & Culture Department located?

Our offices are located in Town Hall. The address is 360 South County Road, Palm Beach, FL 33480. We are located between Royal Palm Way and Worth Avenue across the street from the Fire Station. The entrance to the office is located on the North end of Town Hall.

2. How do I access the People & Culture Departments's webpage?

Please click here

▼

Police Department

Show All Answers

1. How do I obtain a copy of police report?

A police report may be obtained from the Records Unit, located in the lobby of police headquarters, 345 South County Road, Palm Beach, FL 33480. This service is provided Mon - Fri. from 9:00 a.m. until 3:00 p.m. You can also call ahead of time to speak with a Records Custodian, 561-838-5480. Please have your case number available.

2. Where is the Palm Beach Police Department located?

Our address is 345 S. County Road, Palm Beach, FL 33480. We are located between Royal Palm Way and Worth Avenue across the street from the Palm Beach Town Hall.

3. What phone number should I use to contact the Palm Beach Police Department?

In any non-emergency situation, dial (561) 838-5454. This number is available 24 hrs. a day, seven days a week. Use this number to report suspicious activity or to request any police service. In any emergency call 9-1-1. Describe your emergency (police, fire or medical) and stay on the line. Be assured that while you are on the line with the operator – emergency personnel have already been dispatched to assist you.

4. How can I obtain a parking permit?

Certain streets and/or blocks have been designated by the Town of Palm Beach for parking by resident permit only . If the street on which you live has been so designated, you can obtain a permit at the Finance Department in Town Hall, 360 S. County Road, Palm Beach. You must show proof of residency and a vehicle registration. Temporary parking permits are also available for guests. For more information, please call the Finance Department at (561) 838-5400 or download the information sheet. Residential Parking Permit

5. What information do I need to register my residential or business alarm? And in the Direct Connect Program?

The Town of Palm Beach requires all alarms to be registered. You can download the ALARM REGISTRATION APPLICATION here and return the Subscriber Card in person or mail to Town Hall, 360 S. County Road, Palm Beach on Mon - Fri. from 9:00 a.m. - 5:00 p.m. The following information is needed: the name, address and phone number of your alarm company, names and phone numbers of emergency contacts (persons we can contact when you are not at home and who can respond with a key to your residence if needed). 

The Direct Connect Program saves valuable time by immediately dispatching police when an alarm is activated at your business.

Residents may register for Direct Connect Residential Program by clicking here: Direct Connect Residential Alarm Application

Businesses may register for the Direct Connect program by clicking here: Direct Connect Business Alarm Application

6. I need fingerprints taken for employment, travel, other reasons.

The Palm Beach Police Department's Crime Scene/Evidence Unit is also responsible for all fingerprinting. Please bring the required fingerprint card, unsigned, along with a valid driver's license, passport or birth certificate. The Crime Scene/Evidence Unit is located in the lobby of police headquarters. The hours are Mon - Fri. 10:00 a.m. - 2:00 p.m.

This service is available for Town of Palm Beach residents only.

7. Closed House Service: Will the police department watch my house when I am away on vacation?

 

The Palm Beach Police Department offers a "Closed House" service.  Before leaving town, whether for a short vacation or for the entire season, call the department's non-emergency number (561-838-5454) to register for this free service or follow the link below to complete the convenient online form or printable Closed House PDF form. 

When you call, the Telecommunicator will take down pertinent information which will be provided to the officers who patrol your street. Officers will check your house periodically throughout the day and night to insure that it is secure in your absence. When you return to town, call 561-838-5454 to cancel the service. There's no need to re-register each time you leave town. Simply call the Palm Beach Police Department to let us know you wish to activate the service.  

Closed House Printable PDF Form

Closed House Online Reporting Form

8. Do you offer security surveys?

Yes. Call the Crime Prevention office at (561) 838-5467 to request a free security survey. A specially trained and certified Crime Prevention Practitioner will conduct the survey and provide you with a written report. This survey is available for private residences, condominiums, offices and retail businesses.

9. I need a police officer to provide private service at my home or business.

Private citizens or organizations sometimes have the need for police service beyond that which can be provided by the regular assignment of police officers. The Palm Beach Police Department provides for private police services with all associated costs to be paid by the private party. To request this service, please call (561) 838-5467 during normal business hours. Requests must be received five days in advance of the requested date of service.

10. How can I apply for a position with the department?

Visit our Careers Section on this website which will provide information on law enforcement job opportunities and requirements. In addition to applying for open positions, you may also submit your interest in a future position. Should a position become available, you will be notified by email and/or mail. To learn more visit Careers

11. Where can I pay a parking citation I received in Palm Beach?

Parking tickets can be paid online with Mastercard or Visa by visiting the link below. You can also pay with check or money order by mailing the citation along with your remittance to:

Town of Palm Beach
Finance Department
PO Box 2029
Palm Beach, FL 33480

If you prefer, to make payment if person Town Hall is located at 360 S. County Road, Palm Beach.

To Pay Online: CLICK HERE

12. How can I Dispute a Parking Ticket

If you believe a Parking Ticket was issued in error you may download an Appeal Form* (below) and return it for review. The Palm Beach Police Department will only rescind tickets which were issued in error. Electing to appeal a Parking Citation will not waive late fees which accrue 7 calendar days after issuance. If the citation is not rescinded, ALL late fees will apply.

*This appeal is not a plea or request for a Court Appearance. In order to hear you case before a Magistrate and “Not Guilty” you must notify the court in person or in writing:

The County Courthouse
Clerk of the Circuit Court
P.O. Box 3544
West Palm Beach, FL 33402-3544
Phone (561) 355-2994

You will need to provide the court with your Name, Address, and a copy of the citation. The Court will notify you of the court date.

Download APPEAL FORM

13. I am dissatisfied about my recent contact with a Palm Beach Police Officer, what can I do?

To maintain the highest level of public confidence, all complaints will be thoroughly and impartially investigated. The Professional Standards Lieutenant operates as the investigative arm of the Director of Public Safety to identify and review employee behavior that would tend to discredit the Department and the community we serve. Professional Standards ensures all complaint investigations are conducted with consistency and fairness.

Complaints may be received in person, via written correspondence, telephone calls, or anonymously. Please call (561) 838-5454 and ask to speak with the Patrol Commander on duty for more information or download the Citizen Complaint form for further instructions
HERE

14. How can I be placed on the Emergency Re-Entry List for Storm Emergencies?

The Town Emergency Re-Entry List Program is designed to assist our out-of-town residents/owners/lease holders, business owners or property representatives in gaining access to the Town after an emergency (e.g. hurricane) event.  You MUST have a government issued I.D. to be placed on this re-entry list.  Those with a Florida driver’s license that have a Town address do not need to complete this, unless they wish to place a property representative on the re-entry list.  

After your application is submitted your name will be placed on an approved Emergency Re-Entry list that will be verified by an officer at designated re-entry checkpoints after an emergency.  For security reasons, you will still be required to stop and present government issued I.D. at checkpoints.   This Emergency Re-Entry list will expire on 12/31/2024.  Please direct any questions to the Police Community Relations Unit @ 561-838-5467.

PDF Application:   RE-ENTRY LIST PROGRAM APPLICATION  

Fillable Application:  FILLABLE RE-ENTRY LIST PROGRAM APPLICATION.

Completed applications and supporting documentation can be e-mailed to: TCR@palmbeachpolice.com or mailed to the address below: 

Town of Palm Beach Police Department

Community Relations Unit

345 S. County Road

Palm Beach, FL   33480

15. How do I find the Town Code of Ordinances?

All of the Town Ordinances can be found at www.municode.com or by clicking HERE

16. I would like information about Palm Beach Police & Fire Foundation Citizen's or Teen Academy.

Please call (561) 838-5467 to speak with a member of our Community Relations Unit.

17. What to do when stopped by a police officer?

There are many different reasons why you might be stopped by a police officer. Whatever the reason, the officer needs your cooperation.

•The police may want to warn you about a potentially dangerous situation.
•You may have committed a traffic violation.
•Your vehicle may match the description of one used in a criminal act.
•The officer might think you are in trouble and need help.
•You may have witnessed a crime.

If you are stopped by the police while driving, you may feel confused, anxious or even angry.These are natural feelings, but remember, traffic stops can also be stressful and dangerous for the police officer. Each year, a number of law enforcement officers are killed or seriously injured while making the "routine" traffic stop. Police officers are especially vulnerable during the hours of darkness.

Remember: Be courteous and cooperative in any stop by the police. If you are courteous and cooperative, they will respond in kind.

18. What to do when stopped by a Police Officer while driving

You, as a law-abiding citizen, can do the following to help lessen the uneasiness of the experience:

When you see the blue overhead lights and/or hear the siren, remain calm, slow down and pull over in a safe location off the roadway.

• Do not exit your vehicle unless asked to do so. This is for safety reasons.
• Keep your hands on the steering wheel so the officer can see them.
• Inform the officer of any weapons in your vehicle and their location. Do not reach or point to the location.
• Avoid any sudden movements, especially toward the floorboard, rear seat or passenger side of the vehicle.
• Comply with the officer’s request to see your driver's license, proof of insurance and vehicle registration. Florida law requires you to carry these with you.
• If your documents are out of reach, tell the officer where they are before you reach for them.
• If there are passengers in your vehicle, encourage them to remain quiet and cooperate with instructions. You, as the operator, are solely responsible for your vehicle and its occupants.
• Avoid becoming argumentative. Arguing will not change the officer's mind. If you contest the violation, you will have an opportunity to address the matter in court.
• Answer all questions truthfully.
• The officer may issue you a ticket. If you feel the reason is vague or unclear, politely ask the officer for details.
• If asked to sign a citation, do so. It is not an admission of guilt. Refusal could result in an arrest.
• You have the right to politely deny a request by a police officer to search your car; however, if probable cause is present, the officer has the right to search your vehicle without your consent.
• Understand that each situation is unique and the police officer must alter his or her response to fit the circumstance. Generally, however, a police officer

- Will provide his/her name upon request.
- Will inform a person of the reason for being stopped.
- Will only arrest a person for a crime committed in the officer's presence, or when the officer has probable cause to believe the person has already committed the crime.

REMINDER: Florida Statute 316.126 requires that all drivers yield the right of way to emergency vehicles. Drivers are to immediately pull over parallel to the nearest edge, stop and remain in a stopped position until the emergency vehicle has passed.

19. How do I submit Residential or Business Contact Information to the Palm Beach Police Department?

The Town of Palm Beach Police Department is implementing a new way for businesses and residents to update the information that is kept on file to reach a representative should they be needed. Owners will be able to go to our website at www.townofpalmbeach.com under “How Do I”, “Register For” to fill out either our residential or business information forms to mail, fax, or drop off directly to the Police Department. These forms ask for owner information, those authorized with a key to respond out should the owner not be available, any gate or access codes to the property and companies authorized on the property such as landscapers, construction, housekeepers, etc.  This information is essential to have on file and kept up to date so that the Police Department and Fire Rescue Department can reach an authorized representative who can respond to the scene within 30 minutes.

This information will be stored securely by the Police Department Communications Unit and accessible only to police and fire rescue personnel. To verify the information provided, we ask for two forms of identification linking the owner to the property and sent with the residential or business information form, such as driver’s licenses, business rental agreements, vehicle registration, or a bill associated with the owner and the property.

Click here to fill out: Residential Information Fillable Form

Click here to fill out: Business Information Fillable Form

FAX TO:   561-835-4736

Attn: Communication Supervisors

MAIL OR DROP OFF: 

Communications Supervisors

Palm Beach Police Department

345 S. County Road

Palm Beach, FL 33480

We ask that all residents and businesses participate in this program to ensure we have the most up to date information.  For any inquiries, please reach out to Telecommunicator Brittany McGary at BMcGary@palmbeachpolice.com or Telecommunications Supervisor Marlene Peralta at MPeralta@palmbeachpolice.com.

20. How do I access the Police Department's webpage?

Please click here

▼

Public Works

Show All Answers

1. Who should be contacted for flooding, standing water, and drainage issues?

Contact the Public Works Water Resources Department. They can be reached at 561-838-5440.

2. I have an issue with our water, who do I contact?

The City of West Palm Beach maintains and provides the water coming in to the Island. They also are in charge of the water meter boxes, and hydrants located on the Island of Palm Beach. City of West Palm Beach contact number: (561)822-1300 or click here to view their website

3. How do I access the Public Works webpage?

Please click here

▼

Purchasing

Show All Answers

1. Where is the Purchasing Department located?

The Town’s Purchasing Division is located at:
951 Okeechobee Road
West Palm Beach, FL 33401

Our Mailing Address is:
951 Okeechobee Road, Suite “D”
West Palm Beach, FL 33401

Map

2. Where is Central Stores located?

Our Warehouse and general Receiving location is:
951 Okeechobee Road
West Palm Beach, FL 33401

The loading dock is located at the back left corner of the building (off of Frederick Street).
The telephone number for Receiving is: (561) 227-7004.

Map

3. How do I get an invoice paid?

Please email invoices to: Invoices@townofpalmbeach.com
(preferred method)

They also may be mailed to our Bill-To Address:
Town of Palm Beach Finance Department
Accounts Payable
P.O. Box 2029
Palm Beach, FL 33480

4. How do I get on the ‘bid list’?

Please visit the Vendor Center to register.

Advertised solicitations are shown under the link Current Solicitations and Bid Results.

Visit Vendor Center.

5. How can I find the results of a bid or request for quote?

For solicitations distributed through DemandStar, please log-on to the Onvia DemandStar website
(see Current Bids and Solicitations on the left).

Contact the Purchasing Office for all others. Go to DemandStar.

6. How can I purchase surplus Town equipment, supplies and vehicles?

The Town sells surplus supplies, equipment and vehicles thorough Public Surplus and/or the Palm Beach County Thrift Store.

Please visit the link to Surplus Supplies, Equipment and Vehicles.

PB County Thrift Store

7. What are the Town’s receiving hours?

Our Receiving is open from 8 a.m. until 4 p.m. daily
(closed for holidays).

8. Is there a loading dock or forklift for receiving?

The Town's Receiving area has a loading dock
and can accomodate most delivery vehicles.

If a forklift will be required for unloading, please call ahead.

9. How can I make an appointment for a sales call?

Solicitations are welcome by appointment only.

Please phone the Purchasing Office at (561) 838-5406

10. How do I access the Procurement and Contract Management webpage?

Please click here

▼

Recreation Center

Show All Answers

1. How do I register for classes?

You may register for classes in person, 340 Seaview Avenue, Palm Beach, over the phone at 561-838-5485, or online at palmbeachrecreation.com.

2. What qualifies as proof of residency?

Any one of the following listing a valid Town of Palm Beach address may be submitted for proof of residency: unexpired State of Florida Driver's License, Voter's Registration card, current ad valorem Property Tax receipt, deed or other official document listing ownership of property or a 6 month or more lease agreement for residential property on the island, any utility bill listing the name and residential TOPB address, mail from a credit card company, bank or other financial institution which lists the name and residential TOPB address, or an unexpired TOPB employee identification card.

3. What is your refund policy?

All Recreation Center refund requests are subject to a $15 processing fee, are prorated and no refunds will be issued after the second meeting of any activity. A $10 fee will be assessed for all transfers, and no transfers will be issued after the second meeting of any activity. Please see Camp Palm Beach information for the refund policy specific to the camps.

4. How can I teach a program at the Recreation Center?

If you are interested in teaching at the Palm Beach Recreation Center, you will need to email your name, contact information and brief description of the program you are offering to recreation@palmbeachrecreation.com.

5. How do I make suggestions or report a concern?

You may contact the office directly at 561-838-5485 or email us at recreation@townofpalmbeach.com

6. How do I access the Recreation Department's webpage?

Recreation Department

Tennis Centers

Par 3 Golf Course

Town Marina

▼

Recreation Department

Show All Answers

1. Who may use your facilities?

Our facilities are open to residents of the island, non-residents, and tourists. Fees apply for access to most facilities and programs

2. How do I access the Recreation Department's webpage?

Recreation Department

Tennis Centers

Par 3 Golf Course

Town Marina

3. How do I receive information about your facilities and programs?

You may sign up for our weekly e-blasts or be added to our mailing list by contacting us at recreation@townofpalmbeach.com

4. How do I register for programs?

You many register for classes in person at 340 Seaview Ave,  Palm Beach, or over the  phone at 561-838-5485.

▼

Special Events

Show All Answers

1. Do I require a Special Event permit for a small, quick wedding ceremony at the park/beach?

Yes! Any Special Event taking place on public property requires a permit from the Town Clerk's Office.

2. Can I place items on the beach for my event, such as chairs or an arch?

Yes, we do allow items to be temporarily placed on the beach. However, these items will need to be approved by the Public Works Department as a part of the application review process. Photos of any furniture or structures that will be temporarily placed on the property are required, or images providing a general idea of what these items will look like. We also ask that you also provide a detailed site plan showing the layout of the special event, including parking areas. Meetings with Public Works staff may also be required before and after the event to inspect the intended site.

3. Is music allowed at my event?

Yes, music is permitted at a reasonable noise level. For specific decibel requirements, please review Section 42.226-228 of the Town Code.

4. Do I need to submit a Certificate of Insurance in order to hold my event?

Yes, all Special Events require a Certificate of Insurance to be submitted naming the Town of Palm Beach as an additional insured under the General Liability policy with limits not less than $1,000,000.00 per occurrence, $2,000,000.00 aggregate, or an amount higher based upon the particular Special Event proposed. The event name, location, and date must be added in the Description of Operations box at the bottom of the proof of insurance form. There shall also be a 30-day notice of cancellation. Please feel free to wait to submit the COI until after your application has first been reviewed by the Town Clerk's Office.

5. What public location should I use for my Special Event?

The following public locations are popular venues for Special Events in the Town:

• Bradley Park
• Worth Avenue Clock Tower
• Clarke Avenue Public Beach
• Palm Beach Island Beach
• Brazilian Avenue Public Beach
• Municipal Beach

The following parks are no longer available for Special Events:

• Lake Drive Park
• Memorial Park
• Phipps Plaza Park

If you have another public location in mind that is not listed, please contact the Town Clerk's Office for verification that this space is available for use for Special Events.

Please keep in mind that each location may only be used for a Special Event once per month, and that reservations will be granted on a first-come-first-serve basis to the first person to submit a completed application selecting that month and location.

▼

Tennis Facilities

Show All Answers

1. How do I make a court reservation?

We currently utilize an Automated Voicemail Reservation System which will be active daily from 12-12:30pm. 

Residents with Annual, Seasonal or Play Passes can reserve one court up to 2 days in advance beginning at 12pm.

Residents without a pass and Nonresidents with Annual, Seasonal or Play Passes can reserve one court up to 1 day in  advance beginning at 12pm.

Staff will not take phone or walk-in reservations from 12-12:30pm for future court bookings, however, If you are calling to make a same day reservation, please call the main tennis center number anytime.

Seaview Park Tennis Center Court Reservation Line: 561-227-7081

Phipps Ocean Park Tennis Center Court Reservation Line: 561-227-7082

Nonresidents without an Annual, Seasonal or Play Pass may call in beginning 4pm the day before to reserve a court. Seaview Park: 561-838-5404, Phipps Ocean Park 561-227-6450.

2. How do I register for programs?

All our programs may be registered for in person at the appropriate Pro Shop or over the phone. 

Phipps Ocean Park Tennis Center, 2201 South Ocean Boulevard, Palm Beach, 33480, 561-227-6450

Seaview Park Tennis Center, 340 Seaview Avenue, Palm Beach, 33480, 561-838-5404

3. How do I find out if the courts are open?

Call the tennis centers, Seaview Park 561-838-5404, Phipps Ocean Park 561-227-6450, to find out when the courts are open?

4. How do I access the Tennis Centers webpage?

Please click here

5. How do I book a lesson with a Pro?

Call the Seaview Park Tennis Center, 561-838-5404, to book a tennis lesson.

6. How do I find out what Programs are being offered?

Program information may be found on our web site, palmbeachrecreation.com, as well as by calling the tennis centers, Seaview Park 561-838-5404 or Phipps Ocean Park 561-227-6450. Find program information.

▼

Town Clerk

Show All Answers

1. How do I obtain court records, marriage licenses, or real estate records?

These records fall under the jurisdiction of the Palm Beach County Clerk of Court. Please contact them at 561-355-2996 or click here to visit their website.

2. How do I obtain my tax bill?

These records fall under the jurisdiction of the Palm Beach County Tax Collector. Please contact them at 561-355-2264 or click here to visit their website.

3. How to I obtain a birth or death certificate?

These records fall under the jurisdiction of the Florida Department of Health. Please contact them at 561-840-4500 or click here to visit their website.

4. How do I obtain a driver's license?

Please contact the Palm Beach County DMV at 561-355-2264 or click here to visit their website.

5. Who do I contact with questions about my parking pass or parking tickets?

• Learn more about parking passes
• Access the online parking ticket portal
• Call the Finance Department

6. Where can I report a noise or building complaint?

Please contact Code Enforcement at 561-227-7080.

7. Who do I contact with questions about Business Tax Receipts?

Please click here for more information on Business Tax Receipts or contact the Planning, Zoning & Building Department at 561-227-6411.

8. How do I schedule a Building Inspection?

Please contact the Planning, Zoning & Building Department at 561-838-5431.

9. How do I schedule a Fire Inspection?

Please contact the Planning, Zoning & Building Department at 561-224-6440.

10. Who do I contact with questions about Building Permits?

Please contact the Planning, Zoning & Building Department at 561-838-5431.

▼

Town Marina

Show All Answers

1. How close is the nearest airport?

Palm Beach International Airport is 4.5 miles west of Palm Beach.

2. How close are you to The Breakers?

The Breakers is located at 1 S. County Road, Palm Beach, FL 33480 (1.8 miles)

3. Where is the closest grocery store?

Publix is located at 135 Bradley Pl, Palm Beach FL 33480 (1.3 miles)

4. How close are you to Worth Avenue?

Worth Avenue is just a block South of the Peruvian Docks, within walking distance from all three, Australian, Brazilian and Peruvian docks.

5. Where can I find a listing of local shops and restaurants?

The Palm Beach Chamber of Commerce, 400 Royal Palm Way, Suite 106, Palm Beach has a listing of all town businesses.You may reach them at 561-655-3282 or click here to visit their website.

Palm Beach Chamber.

6. How do I learn more about the Marina? Or slip reservations?

Please click here to visit the Marina's website

▼

Water Resources

Show All Answers

1. Who is responsible for the maintenance of my sewer lines?

The homeowner is responsible for the sewer lateral that serves their home from the house, up to and including the connection on the sewer main in the street.

2. How do I know if a sewer back-up is in my portion of the line?

If you are only having a back-up in one fixture or one part of the home than it is likely an internal issue with just that fixture and you should contact your plumbing contractor.

3. What if my entire home is backing up?

The obstruction could be on the main line that the Town maintains. You should contact the Water Resources Division at (561) 838-5440 After Hours (561) 838-5454. If it is determined by our crews that the obstruction is in the house lateral we will advise you to contact your contractor.

4. What if I have questions about my water?

The Town’s water purveyor is the City of West Palm Beach Public Utilities Department. They can be reached at (561) 822-1300 or on the web at http://wpb.org/utilities/

5. Why do I still have ponding water in front of my home after it rains?

Variations in the topography of the roads sometimes cause ponding that will evaporate in a short time. If you have ponding water 24-hours after a rain event, contact the Water Resources Division
at (561) 838-5440.

6. How do I access the Public Works webpage?

Please click here