Frequently Asked Questions

Contact the Public Works Water Resources Department. They can be reached at 561-838-5440.

The City of West Palm Beach maintains and provides the water coming in to the Island. They also are in charge of the water meter boxes, and hydrants located on the Island of Palm Beach. City of West Palm Beach contact number: (561)822-1300 or click here to view their website

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Please visit our Underground of Utilities website to get the latest information related to this project.

To dispose of medical waste, you can visit the Town of Palm Beach Police Department lobby to dispose of these safely. For more information, please go see News Flash • Solid Waste Authority of Palm Beach County, FL. 

View Section 4-20 in the Palm Beach County code to get instructions and regulations.

Information about the next meeting date can be found on the Shore Protection Board webpage.

A Dewatering ROW Permit would be required to discharge into the roadway or alleyway.  All water entering the street goes out to the Lake Worth Lagoon. Discharges are regulated for chemicals and sediments. The Dewatering ROW Permit can be found online under the Town Building Department, EPL.   Permits@TownofPalmBeach.com can assist you further.  

No chemicals or sediments are allowed to be discharged into the Town's stormwater system by dewatering operations.  Draining chlorinated water directly from a pool to the Town's stormwater system is prohibited; the water needs to be pretreated; i.e., discharged to the ground and pumped by a below ground dewatering system or left without any additional chlorination for at least 7 days.

The dewatering system is required to include a closed conduit (blue flex pipe) within the ROW down to a Town inlet. For the ROW permit provide a sketch of the proposed conduit system to include provisions for encountered driveway crossings, if applicable, and the inlet you desire to discharge into.

No equipment or vehicles are allowed within the ROW without a separate ROW permit, specific to the proposed work.  Go to permitting system, EPL on-line to view the various ROW permit types.

To find the schedule for garbage, recycling, yard waste, and special collections in Palm Beach, please visit the official website: Waste Collection Schedules | Palm Beach, FL. 

For questions about trash pickup schedules, recycling, yard waste, or bulk collection in the Town of Palm Beach, please contact the Public Works Department at (561) 838-5440. They manage all waste collection services and can provide your specific schedule or assistance.

For questions about utility forms in the Town of Palm Beach, please contact the Public Works Department at 561-838-5440. They can assist with utility service requests, forms, and related inquiries.

In the Town of Palm Beach, sewer questions, concerns, and service issues are handled by our Public Works Department. Contact them at (561) 838-5440.

The Peruvian District in Palm Beach has undergone streetscape enhancements, including improvements to Peruvian Avenue, funded partly through a special non-ad valorem assessment process under Florida Statute 197.3236.

Specific assessment amounts are determined per property based on project boundaries and resident approval (typically requiring two-thirds support). These cover capital projects like streetscape work in the 400 block of Peruvian Avenue.

If you have questions about the Peruvian District Improvements assessment, please contact the Town of Palm Beach Finance Department. The Finance team can review your specific assessment and provide detailed information. Contact them at (561) 838-5444.

If you need to report damage to a sewer line in the Town of Palm Beach, please contact the Public Works Department at 561-838-5440. They handle sewer-related issues and can dispatch a crew or provide further instructions.

The Public Works underground project is an ongoing, long‑term infrastructure effort to place overhead utility lines and related equipment underground to improve reliability, safety, and the appearance of the Town. For the most current details about the status of work in your area, traffic or access impacts, or schedule information, please contact the Public Works Department at (561) 838-5440.

For questions about the work schedule for Clarke Avenue alley, please contact the Public Works Department at (561) 838-5440. They can provide updates on timelines, impacts, and project details.

For requests to pump out water from a pool in the Town of Palm Beach, please contact the Public Works Department at 561-838-5440. They can assist with approvals, scheduling, or guidance on proper disposal to protect local waterways and infrastructure.

For questions about whether a permit is required for tenting or extermination, please contact the Public Works Department at (561) 838-5440. They can provide guidance on local requirements and the permitting process.

For questions about internet outages in the Town of Palm Beach, please contact the Public Works Department at (561) 838-5440. They can assist with troubleshooting or direct you to the appropriate utility provider.

For questions or service requests related to Public Works in the Town of Palm Beach—such as sanitation, maintenance, or infrastructure—please contact the Public Works Department at 561-838-5440. They can assist with reporting issues or providing guidance on Town services.

For questions about light poles handled by Public Works in the Town of Palm Beach, please contact the Public Works Department at 561-838-5440.

Please reach out to the Public Works department at 561-838-5440 to schedule a meeting.